Friday, August 10, 2007

How to choose which data recovery company to use

Faced with every computer owner’s worst nightmare? Dealing with the reality of lost data? Frantic, because you just discovered that your most recent back up failed?

If you have experienced some type of physical damage to your hard drive, optical drive or other external media storage device there is a high likelihood that you are going to need the help of a professional data recovery service center. The question you are probably asking right now is how exactly you should go about selecting the right data recovery center. Well, I am here to tell you that are some very specific things that you need to look out for. Unfortunately, not every company operates with the same appreciation for customer satisfaction and loyalty. Therefore, you really need to protect your interests by doing a careful investigation before allowing anyone to touch your damaged storage media device or hard drive,

So, what are these things that you need to investigate?

First, it is a good idea to do an internet search on data recovery providers in order to compare the claims made by the available providers. You should then look at the providers who offer the service you need and determine what price they will charge for recovery services.

But, don’t make a decision based upon their website claims. You will need to pick up the phone and contact each of the companies that you are considering. If you cannot find a phone number, then it’s a pretty good indication that this is not a company with which you should be working.

When you get a representative on the phone, ask them about their success rate and whether they are willing to guarantee their service. If a company promises you a 100% success rate, there is a good chance that they are not being entirely honest.

If you are satisfied with the success rate, ask questions about the price structure that the company uses and the type of equipment that they use for recovery purposes.

A good company with an excellent success rate and better than market pricing for their entirely guaranteed data recovery service is 800Tech.com. If you check out their service listing through their website, and call to speak with one of their certified technicians, you are going to find out that not only are the 800Tech prices competitive but they also don’t charge you until they can produce your lost data.

Data loss is stressful enough. You certainly don’t deserve to have the same disappointment from the company that you hire to recover your lost data. If you do your homework before selecting a company to help with your data recovery, you will not be caught paying more than necessary for your data recovery.

Data Recovery in Clean Room Labs

When you are evaluating possible companies for your data recovery needs, one of the most critical questions that can ask them is what type of clean room they have and if it meets Class-100 criteria. Class-10 is optimal, however Class-100 is the industry accepted standard.

So, what exactly is a clean room? Well, for one thing it is an environmentally controlled area which maintains a constant temperature and has a very strictly controlled level of humidity. The room will be lit from an external source, and there will be a very powerful ventilation system installed in order to remove any possible contaminants from the air.

There are three criteria that every clean room must exhibit in order to be considered acceptable:

1. No outside contaminants can be allowed into the controlled space.
2. None of the machines located in the clean room can result in the creation of contaminants.
3. If contaminants are found in the clean room, they must be immediately removed.

In order to keep the clean room free of contaminants, those who go into the space must wear protective clothing that prevents contamination.

Why is this it so important to maintain a clean room for data recovery work? Well, quite simply it is necessary to avoid the potential of introducing additional contamination to an already damaged media storage device or hard drive. This is particularly true for a device that has been damaged in a fire or flood.

This is because a damaged hard drive that is exposed to airborne contaminants can be rendered useless should the contaminants get onto the platters inside of the drive. If this happens, it will be nearly impossible for the drive head to work correctly and important data can be lost forever as a result.

If you are in need of data recovery services, you should definitely ask the companies that you are considering about their clean room technology. Ask how often their clean room is inspected and know that it should be inspected annually, at least. If a company is not willing to disclose the details of their clean room technology, you might want to consider working with one who does.

800 Tech is a leading data recovery provider, with a Class-100 inspected clean room that utilizes industry-leading technology in order to constantly monitor the quality of the clean room. All of the certified engineers and technicians are trained in clean room practices and wear appropriate clean room gear before ever coming into contact with your data storage device.

Don’t take chances with your data. You need to ensure the safety practices of anyone who will come in contact with your exposed data; otherwise you may end up losing any chance of recovering your lost data.

Now that you have an idea of what goes into maintaining a clean room, you probably have a better understanding of why data recovery is so costly for consumers. The price is definitely worth getting access to your lost data, and the better the technology the higher the chance that you will once again have access to your much needed data.

How to Prevent Data Loss from Hardware and Software Failures

If you want to ensure that none of your critical data is lost in the event of a hardware or software problem with your computer, there is only one way to do it. Back up, back up and back up your data as often as possible.

There are many different ways to ensure that your data is backed up, and as technology becomes available back up methods become much simpler. Take me for instance. Ten years ago, I backed up all of my files onto floppy disks. Eight years ago, I installed a tape drive and managed my back up process that way. Seven years ago, I automated the tape back up. When the tape drive failed, I moved to Zip disks. Tired of the clunky collection, I moved to CD backups.

Last year, I began using an Active Directory file server that not only backs up my files but also synchronizes them with what is currently on my hard drive several times a day.

I also make a DVD back up of my machine every month – just in case!

Let’s look for a moment at what a back up is. Backing up your computer files means that you are simply making a copy of your data that will be stored somewhere other than on your computer. You should always have a back up of at least your most important files, because should you experience a hardware or software problem you will still be able to access your files.

Many people don’t back up their files, because they don’t know what they need to back up. Start with those files that cannot easily be recreated. Then, move on to files to which you make frequent changes just in case you accidentally change something that you shouldn’t have. Back up your music collection – because this can be quite expensive to replace in the event of data loss.

Finally, you should back up your preference files and settings. And, make a copy of your registry. It may not be necessary to back these files up with every back up, but you should try to run a complete back up at least once a month.

In general, best practice is to back up your files at least monthly and more frequently if you access your files regularly. If you have the ability to establish auto-backup then by all means do it!

If you are a windows user, depending on the variety of the operating system that you are using it may be possible for you to set up automated back ups that can also be restored directly through the operating system from your CD, DVD or other storage device.

Quite honestly, it really doesn’t matter how you back up your files so long as you are backing up your files and storing them somewhere other than on your hard drive. Trust me when I tell you that if you have a back up – even an old one – it can save you a tremendous amount of aggravation and money in the future should you experience a virus related software problem, fire, flood or even a dropped hard drive.

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